We aim to respond to your initial enquiry within 12 hours, 7 days a week!

When a price is agreed, we email you a prepaid postage envelope. Just stick it in the post and wait for the money to drop in!

This depends on two things. Firstly, Royal Mail. They can be problematic at the best of times, and delays do happen. We aim to check over and pay out on all cards sent within 2 hours of receiving them.

Yes. However, you must have "recognised seller status" to get instant cash. This is earned by doing multiple deals with us, whereby the cards you send photos of are the ones we receive, and the condition is as stated.

Providing the cards are packaged securely and correctly, this should not happen. The labels you receive will not identify the type of business you are sending to, to help avoid any tampering. We cannot be held responsible for poorly packed cards or sealed stock, and all deliveries are recorded while being opened to protect us — and you!

No, unfortunately, we do not keep a cache of stock to facilitate trades.

Yes. However, we pay a flat fee of 0.1p per base card. This is because the weight of them increases postage costs, and 90% of our base cards are donated to children to encourage positive collecting in the hobby.

We will send the video to you with a revised quote. If the price is not suitable, we return your cards at no cost to you!

We use all factors when giving valuations, not just an "eBay last sold check". We comprehensively check all platforms, including Whatnot, Vinted and other areas, to ensure the price we pay is fair to you — and us. If you don't like that price, you can ask us how we came to it, and we will provide our reasoning.

Not as yet, but watch this space! We also have Card Show Vendors acting for us, so keep an eye out for the "WeBuyAllCards" logo at the next show you attend!